Customer Survey

In an effort to improve our quality and service, please take a few moments to fill out the following Customer Satisfaction Survey. Thank you for your time and business!


    The following is a list of quality and service categories. How satisfied are you with the performance of each type?*

    Quality:Very SatisfiedSatisfiedNeutralUnsatisfiedVery Unsatisfied

    Value:Very SatisfiedSatisfiedNeutralUnsatisfiedVery Unsatisfied

    Purchase Experience:Very SatisfiedSatisfiedNeutralUnsatisfiedVery Unsatisfied

    After Purchase Service (delivery, package): Very SatisfiedSatisfiedNeutralUnsatisfiedVery Unsatisfied

    In thinking of your most recent experience with Falcon Electronics, what was the quality and service you received?

    Customer Service:SuperiorVery SatisfactoryAverageSomewhat UnsatisfactoryVery Poor

    Salesperson Knowledge of Product:SuperiorVery SatisfactoryAverageSomewhat UnsatisfactoryVery Poor

    Product Purchased:SuperiorVery SatisfactoryAverageSomewhat UnsatisfactoryVery Poor

    How likely are you to recommend Falcon Electronics, to others?

    Definitely will recommendProbably will recommendNot sureProbably will not recommendDefinitely will not recommend

    Overall how would you rate Falcon Electronics, Inc.?

    Poor 12345 Excellent

    Would you like us to share this information with sales?

    Fast. Focused. Falcon.